Refund policy
StylePurch DOES NOT ISSUE REFUNDS ONLY STORE CREDIT
To be eligible for a return, you must contact us within 2days after items are delivered. Once the return is initiated you may return them within 7 days from the initiation date.Your item must be in the same condition that you received it, unworn or unused, with tags or in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at customersupport@stylepurch.net. Once the return is accepted customers must return the items within 7 days of delivery. Return shipping fees are at the customer's expense. Items sent back to us without first requesting a return will not be accepted. Items received outside the return timeframe will not be accepted. Items received without their original packaging will not be accepted.
We reserve the right not to accept your return if the product is not in its original state
You can always contact us for any return question at customersupport@stylepurch.net
Please allow 24-48hrs for response
Please note: Shipping fees are not refundable unless you're returning something due to our mistake
Please allow up to 4-7 business days upon receipt to receive store credit
Please Note: Returns must be unworn, free of odors, without damage, stains and must be in the same whole condition you received it IN ORDER to be ACCEPTED. NO EXCEPTIONS! Items not returned whole will be sent back to your shipping address.
RETURNS ADDRESS:
99 Wall Street, 1537
New York, NY
10005
Damages and issues
Please inspect your order upon reception and contact us immediately (WITHIN 24-48HOURS) if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right ASAP via our protocols. Defective items not reported within that timeframe or been in your possession exceeding that timeframe won't be accepted.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.
ALL MARKED DOWN ITEMS, SALE ITEMS OR ITEMS PURCHASED DURING A SALE WITH A"SALE PROMO" CODE ARE FINAL SALE!
Unfortunately, we cannot accept returns on sale items ,Items purchased during a sale & Items purchased with a gift cards.
ITEMS PURCHASED WITH STORE CREDIT BECOME FINAL SALE!
ITEMS EXCHANGED ARE FINAL SALE!
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds/ Store credit
Please allow up to 4-7 business days upon receipt to receive store credit
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not for a store credit. If approved, you’ll be sent a gift card for store credit. All shipping fees are at the expense of the customer unless we're at fault.